Driver Code required when hiring a vehicle
Economy Hire now require customers to supply a DRIVER CODE in order to check your licence details.
You can go online to obtain a code and each code is valid for 21 days from the date you obtain it and it can only be used once (to protect your privacy). You can have up to 15 active check codes at any given time. Obtain CODE from DVLA website
If a customer arrives without a code or a printout they can call DVLA on 0300 790 6801 and leave permission for their driving record to be checked verbally by a nominated hire company. You can then call DVLA on 0906 139 3837 (calls cost 51p per minute) to check the driver’s details after they’ve given their permission.
New Drivers
If you’re a UK driver hiring a car/van/truck, we will want to check your driving licence information. You will need to provide a licence check code as well as your driving licence, for further info visit DVLA website
Insurance
Fully Comprehensive Insurance is provided for each vehicle with an excess of £1500.00; we do offer a Collision Damage
Waiver to reduce the excess. Personal possesions are not covered on our insurance.
Does the van come with a full tank of petrol?
Do I need to fill it up when I bring it back? Our vehicles are supplied with 1/4 tank of fuel and should be returned with 1/4 tank.
What time do I have to return the van by?
As per your rental agreement, hire runs for 24 hours ie 08.00am - 08.00am or 16.30pm to 16.30pm.
What condition do I have to return the van in?
The rental agreement states that you return the vehicle in the same condition as when you hired.
What happens if I bring the van back late?
If a vehicle is going to be returned late please contact us asap, charges will be made for late returns subject to original hire
agreement.
Payment - How can I pay for my rental? Do I have to have a credit card?
Vehicle hire can be paid for by Credit / Debit Card only. (as we need a Credit/Debit card for Deposit purposes).
Can I get a VAT receipt for business hire?
Can I get a VAT receipt for business hire?
You will receive an invoice/VAT receipt on collection of your vehicle.
What’s included in the price?
Included in the price is vehicle hire, mileage agreed and basic insurance with excess of £1500, (Collision Damage Waiver
will be offered at time of hire, this reduces the excess payable).
Economy Hire reserves the right to decline hire
Economy Hire Ltd reserves the right to decline vehicle hire without any explaination, and have a "ZERO" policy on drug and alcohol use.
